ABUNDANT NEW ENERGY Addresses Disconnection Concerns with 32A European Standard Charging Guns
August 5th 2024
ABUNDANT NEW ENERGY has become aware of potential challenges regarding the disconnection of 32A European standard charging guns during usage. Our engineers have identified several scenarios where users may encounter difficulties disconnecting the charging plug, impacting both user experience and potentially compromising safety.
Common Issues Identified Include:
- Incomplete Release of Charging Plug: Sometimes, the charging plug may not fully disengage due to minor issues in the connection between the plug and the charging interface.
- Faulty Locking Mechanism: The charging plug incorporates a locking mechanism to prevent accidental disconnections. Malfunctions in this mechanism can prevent the 32A European standard charging gun from being detached.
- Power Supply Interruption: Sudden interruptions in power supply during charging can also lead to difficulties in removing the charging gun. In such cases, gently shaking the plug may help realign it with the charging interface.
Steps to Address the Issue:
To mitigate these concerns, ABUNDANT NEW ENERGY advises users encountering difficulty with disconnection to take the following steps:
- Gently Shake the Plug: If the 32A European standard charging gun cannot be removed, attempt gently shaking the plug to realign it with the charging interface.
- Inspect the Locking Mechanism: Carefully examine the locking mechanism of the plug for any jams or damage. If issues are detected, consider repairing or replacing the locking mechanism.
- Verify Power Supply: Ensure the power supply is stable and functioning correctly before attempting to disconnect again.
- Utilize Emergency Release (if available): Some charging stations feature an emergency release button for manual plug removal. Refer to your station’s instructions for guidance on using this feature.
- Seek Professional Assistance: If issues persist despite these efforts, promptly contact a professional charging station maintenance service for specialized assistance.
Ensuring User Safety and Convenience
At , ensuring the safety and satisfaction of our users is paramount. We are committed to addressing these disconnection concerns promptly and effectively. Users experiencing any difficulties or requiring further assistance are encouraged to reach out to our customer support team at Tel：+86 18620369905.
For more information and updates, please visit www.abundantcharging.com.
About ABUNDANT NEW ENERGY: MISS SHIRLEY is a leading provider of ev charging solution. Dedicated to innovation and customer satisfaction, we strive to deliver reliable solutions that meet the evolving needs of our users.
For media inquiries, please contact:
http: www.abundantcharging.com
Email: shirley.abba@woerxny.com
Tel：+86 18620369905
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